Carlucci, D., Ferreira, F. A. F., Schiuma, G., Jalali, M. S. and António, N. J. S. (2018) “A holistic conception of sustainable banking: adding value with fuzzy cognitive mapping”, Technological and Economic Development of Economy, 24(4), pp. 1303-1322. doi: 10.3846/20294913.2016.1266412.