1.
Tica S, Radojičić V, Marković G, Marković D. Modelling for evaluations of call center for public traffic and transport systems. TEDE [Internet]. 2011Mar.17 [cited 2024Mar.29];17(1):116-32. Available from: https://journals.vilniustech.lt/index.php/TEDE/article/view/5305