Meidutė-Kavaliauskienė, Ieva, Virgilija Vasilienė-Vasiliauskienė, and Aidas Vasilis Vasiliauskas. “Identification of Sectoral Logistics Service Quality Gaps by Applying SERVQUAL Method”. Transport 35, no. 4 (November 12, 2020): 419-434. Accessed April 19, 2024. https://journals.vilniustech.lt/index.php/Transport/article/view/13879.